If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the nhs ereferral system. This information will help you make, change or cancel your appointment with us. We will send you a letter confirming the date and time of your outpatient appointment. Telephone the clinic you are due to visit the number will be available on the top of your appointment letter if you need to cancel or change a new patient appointment booked through the electronic booking system called nhs ereferral you need to contact the national telephone appointment line on 034560888888 between 8am to 8pm weekdays, and. Patients who do not let us know they will not be attending their appointments can be. Changecancel appointment luton and dunstable university hospital. Choose and book is a national it system that enables patients to choose where they wish to attend their first outpatient appointment and to change a clinic appointment. If you cannot keep your appointment please let us know as soon as possible by calling the. Make, change or cancel an appointment maidstone and. Please check this and let us know if you need to change or cancel it. Click here for more details about the nhs ereferral service.
However, you do have the right to think about your choices and compare different options before you book your appointment online at a later stage. If you have a new patient appointment booked through the electronic booking system called nhs ereferral and need. Your appointment request letter lists your unique booking reference number, your nhs number and a list of hospital or clinic options for you to choose from. Your gp must refer you using the nhs ereferral service formerly known as choose and book addressed to birmingham womens hospital. If you misplace your appointment letter or card, please contact central appointments. To change or cancel your appointment, call the clinic number on your appointment card or letter.
Change your appointment sandwell and west birmingham nhs. If you choose to do so, you will be given an appointment request letter that includes your unique booking reference number ubrn, nhs number, and a list of hospitals or clinics to choose from. If youre a patient, book or manage your ereferral visit nhs. Nhs ereferral service previously known as choose and book. To change or cancel your appointment please call 01582 5685, monday to friday between 08.
Below is a discussion of the different parts of an appointment letter. Book or change your specialist appointment online now. You need to reply as soon as possible and tell the hospital if you can attend on the date offered. If you know you cant make it, please tell us as soon as possible before your appointment. Choose and book service this site will give you further information about choose and book and access to the electronic booking system. Choose and book is a nhs service that lets you the patient choose your clinic where you want your test and book an appointment which best suits you. For information on coronavirus please go to our page on coronavirus. Patients can book appointments up to 4 weeks in advance using online services. Choose and book is a national service that combines electronic booking and a choice of place, date and time for first hospital or clinic appointments. If so, you can take the appointment request letter away with you and book your appointment later. When you and your gp agree you need a referral to a specialist, choose and book shows your gp which locations provide appropriate treatment, and you can choose a date and time to suit you. Tell us if youd like to cancel or change your appointment.
Nhs ereferral service previously known as choose and book we know for most people, being referred to hospital is an uncertain and sometimes worrying time. If you booked an appointment through the nhs ereferral service, you will need to. You will need to contact us by telephone if the appointment you wish to cancel andor change falls in to any of the following categories. Choose and book system queen elizabeth hospital birmingham. Change a clinic appointment if you need to change your clinic appointment, please call the telephone number on your appointment letter, or one of the numbers below. You may be able to book it in the gp surgery at the point of referral, or later at home on the. Appointments with us are booked through the nhs ereferral service ers. The shortlist is selected by your gp, so make sure you tell them about your preferences during the appointment. What happens when you are referred by your gp to see a. Referrals and appointments for our menopause service. At leicesters hospitals we aim to make sure that your experience of healthcare is as trouble free as possible. You may receive a letter from the hospital confirming your appointment. When you call, please have your hospital number ready, which you will find on your appointment letter or card from the hospital.
When you and your gp agree that you need an appointment with a specialist, you can book your first hospital or clinic appointment using nhs ereferral service. During the consultation the gp will decide if the patient needs to be referred to a consultant. These cookies dont collect information that identifies a visitor and are all anonymous. Write on the referral letter to the hospital that it is an urgent referral and the hospital should give. Nhs buckinghamshire musculoskeletal integrated care service music choose and book referral guidance buckinghamshire nhs music service offers an initial telephone assessment appointment for musculoskeletal patients to receive the outcome of. It allows patients to choose their initial hospital or clinic appointment, and book it on the spot. You can book your appointment via the nhs ereferral service. The government is committed to giving patients greater choice and control over how they receive their healthcare, and to empowering patients to. The form below is to be used to cancel or rebook your appointment in outpatients via the national appointment line. The gp will use a national system called nhs ereferral service formerly called choose and book. Find an appointment wirral university hospital nhs. Your gp will explain how this works when she or he refers you to a hospital or clinic. Your gp will then discuss with you the clinics which are. Contact the consultant yourself and book a date to have your appointment.
The nhs ereferral service is a national electronic referral service that allows you to choose the place, time and date for your first outpatient appointment. Please note monday morning and lunch times are usually the busiest, so please avoid calling during these times if possible. It can be done while youre at the gp surgery, or online, using the shortlist of hospitals or services provided in your appointment request letter. After youve met with the consultants on your shortlist, you should have a good idea of which 1 youd like to help you with your problem. The ers allows you to choose and book your first outpatient appointment on a day and time that suits you. In order to receive your letters by email, you will need to make sure you have given us your mobile number. Make the referral and book the earliest available appointment. You can also use choose and book to change your appointment time to suit you. County durham and darlington nhs foundation trust places cookies on your computer to improve our website. Book an appointment using the nhs ereferral service nhs. Booking your hospital appointment nhs ereferral is a service that lets you choose your hospital or clinic and choose the date and time of appointment that is convenient for you. You choose the correct letter you need from this list to help you make the best appointment letter you can.
Our team will send you a letter once youve been rebooked. Appointments are booked in one of the following ways. Outpatients the hillingdon hospitals nhs foundation trust. They are used to measure its performance and to provide enhancements to you while using the site. In addition youll be given a password, which allows you to book your appointment via nhs ereferral service either over the phone using the appointments line tal 0345. Change your appointment st georges university hospitals.
It allows them to book, check, change and cancel their appointments online without help from the practice. Attached is your appointment request letter which tells you how to book or change your appointment. Dr foster website dr foster is an independent organisation which collects and surveys information on the availability and quality of health services in the uk. You can also use the nhs ereferral service if you have received a letter saying you can use this system. Please allow two working days for a response from our team. Remember to have your letter ready because you will be. Just like any other letters, such as application letters, an appointment letter follows a standard format, although the contents can vary differently depending on the type of job being or the industry the company belongs. Nhs hit by new tech failure as it scraps patient booking. Appointments st peters medical centre nhs gp surgery. If so, the gp will generate a request on the choose and book software. If not, please call the number on your appointment letter or appointment card to find out where you should go. Is in the next 24 hours 01438 284444 is an inpatient appointment call the number on your letter is at the mount vernon cancer centre call the number on your letter. Book an appointment using the nhs ereferral service. Nhs ereferrals frequently asked questions north west.
Appointment letters my letters the dudley group nhs. If you have received an invite via text please visit the manage your appointments by text message and online page. Choose and book is the service that lets you book, change or cancel a routine hospital appointment either online or by phone. Please give as much notice as possible so we can offer your original appointment slot to someone else. The patient will leave the surgery with an appointment request letter printed off choose and book showing details of the service selected and a choice of provider. We can usually offer the date and time to someone else. Nhs buckinghamshire musculoskeletal integrated care. Patients can book an appointment by calling reception on 0208 864 4868. How to change and cancel my appointment bhr hospitals. A letter will then be sent to you confirming the date and time of your appointment.
If your appointment is more than seven days away, its quick and easy to tell us if youd like to cancel or reschedule online. To find out how to cancel or rebook your outpatients appointment via text, click here. Appointment letters my letters from 1 st march 2018 you have been able to receive most of your outpatient appointment letters by email rather than by post by using the my letters service. Patients can visit the surgery and book an appointment with the receptionist. Changing your appointment welcome to salford royal nhs. County durham and darlington your outpatient visit. Patients can take control and book their own appointment on a convenient date and time and at their preferred hospital or clinic if there is a choice.
Bookings can be made online, using the telephone, or directly in the gp surgery at the time of referral. To change or cancel your appointment please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else. Cancel or request to rebook your outpatient appointment. Helping patients manage their referral online nhs digital. What if i have an urgent referral but the only appointment available is a few months away. If you need to change your clinic appointment, please call the telephone number on your appointment letter, or one of the numbers below. If you would like to amend an appointment for the same day please call the relevant telephone number on your letter alternatively you can complete the form below. Choose and book is a service that lets you choose which hospital or clinic you wish to attend and enables you to book your first appointment.
The nhs ereferral service ers provides an easy way for patients to choose their first hospital or clinic appointment with a specialist. Your outpatient appointment barts health nhs trust. To changerearrange an existing appointment contact the outpatient appointment centre 01895 279200 open mondayfriday, 8am5pm. The ers manage your referral website is easy for patients to use. When you and your gp agree that you need an appointment with a specialist, your gp can access the choose and book system to see which hospitals or clinics are available for your treatment. You can change your cookie settings at any time using our cookies page. It gives you your unique booking reference number and password. If you need to change or cancel your appointment, please call our appointments team on the number on your appointment letter. The outpatient appointment centre cannot provide any information. You can book, cancel or change a hospital appointment by contacting a hospital directly by phone or through their website. Managing your appointment royal liverpool hospitals. The benefits of ereferral service you can choose any hospital in england funded by the nhs this includes nhs hospitals and some independent hospitals.
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